Tenants

We let and manage quality furnished and unfurnished properties throughout Stoke-on-Trent and Newcastle-under-Lyme.

Please note that for your safety and peace of mind:

• All of our managed properties are CORGI gas safety certificated
• Security deposits (bonds) are held in a designated Client Account in accordance
  with recommended practice
• These deposits are protected by The ARLA Client Money Protection Bond
• We provide a written and photographic inventory to make the checkout process as quick
  and stress free as possible.

GUIDE FOR TENANTS

Viewings
Viewings will be arranged at times to suit you, including evenings and weekends, and you will be accompanied by a member of staff, who can give advice and answer any questions you may have.

References
We credit check and reference all prospective tenants. We will consider individual cases where a satisfactory guarantor can be supplied.

Rents
Rents are normally quoted calendar monthly, and payable monthly in advance. The tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. All rents are payable by bank standing order to our company bank account.

Deposit
A security deposit of a minimum of one month's rental must be paid, and will be held by ourselves as stakeholders in a secure client account throughout the tenancy term. This is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the deposit be used by the tenant to cover rent.

SAFE – Safe Agent Fully Endorsed

This is a mark denoting firms that protect landlords and tenants money through a client money protection scheme. Full details of the scope of the scheme can be obtained from the scheme operator. For more information on SAFEagent click here.